Delivery Policy

This Delivery Policy applies to all purchases you make from Dale Price and our website and shop at DPFlooringSolutions.co.uk operated by Dale Price Flooring Solutions Ltd of Unit 12 Dale Court, South Kirkby, Pontefract, WF9 3FL (“Dale Price”, “we”, “us”, or “our”).

By placing an order for any of our products, you represent that you have read this policy and that you agree to and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, please do not place an order with us.

If you have any questions about this policy, please email [email protected], call +44 (0) 1977 253011
or write to us at the above address.

Delivery

As soon as your order is ready to ship, you will receive a shipping confirmation by email.

Deliveries are curbside only due to orders being packed on pallets.

Delivery for orders over £350.00 across England and Wales (London restrictions apply) are free of charge.

Delivery for orders below £350.00 across England and Wales (London restrictions apply) are charged with £50.00+Vat.

Delivery for orders to the following London areas are charged an additional £20+Vat:Postcodes E,N,NW,SE (except SE1,11), SW (except SW1,3,5,7,10), W (except W1-2,8,10-11,14)

Delivery for orders to Scotland can be made but would need to contact us for delivery cost first.

Unfortunately, we do NOT ship to Ireland.

Delivery Times

Your order typically ships within 1-2 working days depending on stock availability and delivered within 3 working days from shipment. The delivery days listed above are a guide and we may need to change these occasionally. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We do not ship on Saturday, Sunday, or Local/Public Holidays.

My delivery is damaged, what can I do?

If you have received a damaged item, please email us within 48 hours of delivery and include pictures of the damaged item so that the damage can be verified. Please do not dispose of the item until you have heard back from us. A claim can only be considered if it can be clearly shown that the item(s) are faulty or damaged.

Does this policy change?

We may update this Delivery Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to this Delivery Policy. This Delivery Policy was last updated on Sunday, 24th of March 2023.

Who should I contact for more information?

If you have any questions or comments about this Delivery Policy or wish to exercise your rights under applicable laws, please contact us using [email protected], call +44 (0) 1977 253011 or write to us at the above address.

What others are saying

"Crackin' Job"

"What a great experience going to Dale’s for our flooring, nothing was too much trouble for them. It looks amazing and a big thank you to Steve the fitter cracking job mate"

- Gordon Flavell

"1st Class Service"

"1st class service from start to finish. From choosing the flooring to delivery and installation we can not fault Dale and his team. Professional, polite and friendly at all times. Felt so at ease with them in my home and just in love with our new floors . Highly recommended

- Mark Firth

"Amazing, so Impressed"

"Amazing!!! From arriving at the showroom and having a chat with Dale about what i wanted achieve, to the actual flooring going down!! I was so impressed with the service and customer service! I would 100% Recommend to anyone!"

- Janina Giddings

WHAT WE OFFER

Our Best Selling Products

Leathered Granite

$65.00 $65.00

Calacatta

$20.00

Carrara white marble

$18.00 $20.00
POPULAR QUESTIONS

Frequently Asked Questions ?

What makes Dale Price Flooring Solutions different from other flooring companies?

We pride ourselves on providing high-quality products, expert craftsmanship and personalized customer service. With 26 years of industry experience, we ensure that every flooring project meets the highest standards of durability, style and functionality. Our commitment to excellence means we take the time to understand your needs and guide you to the best flooring solution for your space.

Do you provide installation services outside of Yorkshire?

Our professional installation services are primarily available within a 20-mile radius of our South Kirkby location to ensure top quality service and customer satisfaction. However, if you’re located outside this area, we can still supply flooring materials nationwide through our online store. If you need help finding a trusted installer, we may also be able to recommend local professionals in your area.

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Can I get a free quote for my flooring project?

Yes! We offer free, no-obligation quotes to help you make an informed decision about your flooring needs. You can contact us via phone, email, or by visiting our showroom, where our team will discuss your requirements and provide a tailored estimate. Prefer a faster option? You can now get an instant quote—perfect for when you need quick pricing without the wait. We believe in transparency and will ensure you have a clear understanding of costs before making a commitment.

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Do you offer financing or payment plans for flooring purchases?

Currently, we do not offer in-house financing options, but we strive to provide competitive pricing to accommodate a variety of budgets. Our team is happy to discuss cost-effective solutions and guide you toward the best flooring options that fit your financial needs. Additionally, we frequently offer special promotions and discounts, so be sure to ask about any current deals.

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What is the best type of flooring for high-traffic areas?

For areas with heavy foot traffic, we recommend durable flooring options such as LVT (Luxury Vinyl Tile), vinyl, or laminate flooring. These materials are designed to withstand wear and tear while maintaining their aesthetic appeal. They are also easy to clean, water-resistant and available in a wide range of styles to match any décor.

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How long does it take to install new flooring?

Installation times vary based on the type of flooring, the size of the space, and any necessary preparations such as floor leveling or old flooring removal. On average, most residential installations take between 1-3 days, while commercial projects may require more time depending on complexity. Our team will provide you with a detailed timeline during the consultation process to ensure minimal disruption to your home or business.

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Can you remove and dispose of my old flooring?

Yes! As part of our installation service, we offer removal and disposal of your existing flooring to make the transition as smooth as possible. Additional fees may apply depending on the type and amount of flooring being removed, but we will always discuss costs upfront. Our team ensures proper disposal, following environmental guidelines to reduce waste and recycle materials where possible.

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Do you provide flooring samples before purchase?

Absolutely! You can visit our showroom to see and feel a variety of flooring samples in person,

helping you choose the perfect fit for your space. If you prefer, we also offer sample swatches

that can be sent to your home, allowing you to compare different styles and finishes in your mown environment. This helps you make a confident decision before committing to a full installation.

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Do you offer warranties on your flooring products and installation?

Yes, we provide manufacturer warranties on all our flooring products, ensuring quality and long-term durability you can trust. In addition, our professional installation services come with a 12-month installation warranty, giving you extra peace of mind about your investment. Warranty coverage can vary depending on the product selected, and we’re more than happy to walk you through the specific details before you make a purchase—so you know exactly what’s covered.

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Can I install new flooring over my existing floor?

In some cases, yes! Many modern flooring options, such as SPC vinyl and laminate, can be installed directly over existing floors if the surface is clean, level and in good condition. However, certain types of flooring, like carpet or damaged wood may need to be removed first to ensure a proper installation.

Our team can assess your current flooring and recommend the best approach to achieve a long-lasting, high-quality result.

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About Us

Transform Your Space with Top-Quality Flooring Delivered to Your Door.

Store Opening Times

Monday to Friday 8:30am - 5pm

Saturdays 9am - 1pm

Contact Us

Unit 12 Dale Court.

South Kirkby

Pontefract WF9 3FL

01977 253011

Copyright© 2025 Dale Price Flooring Solutions LTD - All Rights Reserved.